Have questions?
Many of your questions about what to expect at Action Jack’s can be answered below. If you still need help, feel free to call or text us!
Booking & Reservations
The only way to book is online. Click “Book Online” to get started. If you have questions, call or email us‚ we’re happy to help.
Yes! Action Jack’s is open Tuesday-Sunday to the public unless otherwise noted on our website. Reservations are only required for parties bringing in cake, cupcakes, and/or presents.
Yes! We open on weekdays (Tuesday-Friday) by reservation for groups of 6 or more. A deposit is required upon booking and must be paid online at least 36 hours in advance. We can also open on Mondays for private events of 25+ players (prepaid).
If a time slot isn’t showing online, it’s already booked full. Please choose another day or time.
Reply directly to your confirmation email with your requested changes, or give us a call.
Yes. We can close to the public for groups of 150+ players and open up for private events on Mondays for 25+ players. You can also contact us to check availability on other days.
Deposits, Cancellations & Refunds
Yes. A deposit is required to hold your spot and make sure we have the staff and equipment ready for your group. The deposit amount depends on the package you choose.
Call or email us at least 48 hours before your scheduled time to receive a full deposit refund. If something unexpected comes up, we’re happy to move your deposit to another date.
Your deposit reserves the space and staff for your party size, so you may be eligible for a partial refund. Reach out to us and we’ll work it out.
It’s not a problem‚ we’ll work them in and you can pay for the additional players on the day of the event. Groups of 10-14 play best together; larger groups simply rotate through activities.
Party & Group Logistics
Please have your guests arrive 15 minutes before your booked time so waivers can be completed and your group starts on time.
Yes. Every player needs a signed waiver on file before playing. Waivers can be completed online before you arrive or in-store at check-in. Click Here To Sign Waiver
Most parties run 1.5 – 2 hours, though they can range from 30 minutes to 3 hours depending on your package. Parties aren’t timed‚ the length depends on how quickly your group moves through each activity.
You can bring as many non-playing guests as you have paid players.
Spectators are welcome at no charge, as long as the number of non-playing guests doesn’t exceed the number of paid players.
Yes! Bring any decorations you’d like. Please plan to arrive early to set up and allow time to clean up after. We do ask that you leave the silly string at home. Decorations and birthday accessories are not provided, that part’s up to you!
All equipment needed to play our games is included. Your package includes a reserved table, a personal event guide, and birthday parties include a Prize Wheel spin for the birthday boy/girl! (more details here).
Wear comfortable clothes and closed-toe shoes. For Gel Blaster, long sleeves and pants are recommended for added protection.
Yes. We have handicap parking on the East side of our building (Equity Avenue side).
Food & Drinks
Yes! The Dig-In Cafe serves delicious comfort food and a wide selection of drinks.
No outside food, drinks, or coolers are allowed. Food and drinks for your party can be ordered from the Dig-In Cafe.
Yes! Cake and cupcakes are welcome for parties and groups.
We have some gluten-free options available at the Dig-In Cafe. Please call ahead to verify what’s currently on the menu.
Gift Cards & Discounts
Arcade
We have over 90 arcade games, making us Conway’s largest arcade. Favorites include Skee-Ball, Air Hockey, Claw Machines, Pop-A-Shot Basketball, the Arcade Punching Bag, Ticket Ring, Pearl Fishery, and Jurassic Park Arcade. New games are added regularly.
Our top three are Ticket Ring (a claw-style game with ticket rings worth 100-900 tickets each), Pearl Fishery (a strategic pearl-drop game with big ticket payouts), and Jurassic Park Arcade (a solo or co-op pterodactyl shooter).
No reservation needed. The arcade is open on a walk-in basis during regular hours.
Action Jack’s uses the Jack’s Arcade Card – a reusable card that holds your game play and stores the tickets you earn. Tickets save on your card across visits, so you can keep earning toward a bigger prize.
Our prize wall has something for everyone, from small giveaways to jaw-dropping prizes like PS5s, Xboxes, and giant stuffed animals. New prizes are added every week.
The arcade is fun for all ages, from little kids to adults.
Yes! The Safari Lounge is our 21+ spot where adults can enjoy a chilled beverage while the rest of the group plays.
Yes! Arcade play is included with our Ultra, VIP, Laser Tag & Arcade, and Arcade packages.
Gel Blaster®
Gel Blaster® (sometimes called mini paintball) is a modern, eco-friendly alternative to traditional paintball and airsoft. The blasters fire water-based gel beads (gellets) that burst on impact with less sting than standard paintballs, and the paint is mess-free and non-staining. Gel Blasters, gellets, and all equipment are included, and play takes place on our clean indoor arena.
Gellets don’t stain, so wear clothes you’re comfortable playing in. We recommend long sleeves and pants to protect your skin from impact.
We provide full face masks that protect your eyes, mouth, and ears from the gellets.
Yes. All participants watch a safety video to learn the rules before play, and Jack’s referees are on the field during every session. All players and spectators must wear a full face mask while on the field.
Sessions are timed and typically last 8-10 minutes.
Groups of 6-12 work best, but we can accommodate larger or smaller groups.
We recommend ages 8 and up, and children under 5 are not allowed on the field (as players or spectators). Age alone doesn’t determine readiness, so please use your best judgment for younger players.
Larger groups rotate through activities so everyone gets play time.
Ultimate Laser Tag
Each session is about 6-7 minutes of non-stop, adrenaline-pumping action.
Groups of 6-16 play best in our arena, though we can run up to 22 players at a time.
We offer several game modes including Team Death Match, King of the Hill, Free for All, Infection, and more – each with its own objectives, sounds, and scoring. You can create a player profile and track your wins, losses, and MVP stats across games.
We use the latest Battlerifle Pro taggers from Battle Company – the same equipment used at venues like Ripley’s, Yogi Bear’s Jellystone Park, and Knott’s Berry Farm. They feature wireless Bluetooth scoring, real-time stats, vibration feedback, audible sound effects, a red-dot scope, and an FDA Class 1 laser that’s completely safe. Each tagger weighs about 2 lbs, is lightweight and durable, and is sized for players ages 5 and up.
We recommend ages 5 and up.
Larger groups rotate through activities so everyone gets a turn.
Axe Throwing
Axe throwing is a lane-based activity where you throw real axes at targets for points. Action Jack’s features 6 lanes with state-of-the-art digital projected targets, letting you compete across 7 different game types including digital tic-tac-toe, zombie defense, and tournament play.
No reservation needed! Axe throwing is walk-in during regular hours. You can also sign your waiver online ahead of time to save time at check-in.
Axe throwing is open to ages 16 and up. Throwers under 18 must have a parent or legal guardian present to sign the waiver and to remain on site while axe throwing is taking place.
A full session includes training plus 60 minutes of throwing. Please arrive at least 1 hour and 20 minutes before closing time to complete both your training and your full 60 minutes.
Yes. Our lanes use anti-bounce borders and safety-designed end grain targets that make axes stick more reliably and keep the game safer. Our coaches also walk every thrower through proper technique before you start.
No experience needed. Our team equips you with all the coaching and know-how to throw safely and accurately – just show up ready to play.
Closed-toe shoes are required. Wear comfortable clothing you can move in.
Yes. Axe throwing is available as a walk-in activity and doesn’t require a party package or group booking.
Jack's Escape Rooms
Our escape rooms are a 15-minute interactive puzzle experience. You’ll start with one clue and need to find the rest to solve the mystery and escape before time runs out.
Groups of 2-6. No reservation needed, our escape rooms are first come, first served.
No set age limit. Escape rooms are a mental challenge, not a physical one, so use your best judgment based on your group’s problem-solving skills.
Massage Chairs
Yes! Massage chairs are available on site.
Mom and Dad get a free massage chair session with a reservation of 6 or more paid players on any of these party packages: Gel Blaster/Laser Tag, Do It All, VIP, or Ultra.
Yes! Massage chair sessions are available for purchase by anyone visiting Action Jack’s — no party package required.
